CX-WISE 2024 is ALL about AI wisdom that works in the CX world.
Featuring 6 expert talks and 12 masterclasses, this event brings together some of the BIGGEST minds, BIGGEST influencers and BIGGEST brands in CX to share real-world applications of AI that deliver real impact.
AGENDA
EXPERT TALKS - CUSTOMER SERVICE
How to Measure True Voice of Customer and Build Brands That Stick
Session by: CX Network
Building Agent-Assist Technologies That Empower
Session by: CX Network
The New Contact Center Efficiency Assessment Metrics
Session by: CX Network
Mastering AI-Powered Self-Service for Customer Delight
Session by: CCW
Scaling the Feedback Loop: The AI Approach to Quality and Coaching
Session by: CCW
Predictive Analytics in Action: How AI Is Revolutionizing Contact Center Planning
Session by: CCW
