Gartner Hype Cycle for I&O Automation, 2023

Per the 2023 Gartner® Hype Cycle™ report, by 2025, 70% of organizations will implement structured infrastructure automation to deliver flexibility and efficiency – a significant increase from 20% in 2021. We believe this trend highlights the transformational promise that automation offers infrastructure and operations (I&O) leaders in a time when the business mandate is ‘do more with less.’ Whether shifting investments towards AIOps, ServiceOps, or Site Reliability Engineering (SRE) best practices, I&O leaders across all industries are prioritizing automation to help them achieve their business objectives of unlocking more value and efficiency, faster. In this report, you’ll learn: Key market statistics about automation adoption and what efficiency metrics are seen from enterprise implementations How I&O leaders think about the implications of automation and what it means for their teams when it comes to process, application, and culture Business impact, drivers, obstacles ahead, and more around different applications of automation, ranging from AIOps, GenAI and I&O automation And more!