Financial services companies, across the banking, insurance, and capital markets segments, are continuing to shift key components of their IT infrastructure to the cloud, and they increasingly depend on cloud technology infrastructure to operate back-office processes and directly serve customers. A CIO at a major service provider for the capital markets industry that spends over $25 million annually on cloud services described the state of this transition to cloud: “When you talk to financial services firms in the marketplace today, everyone understands what the cloud brings to the business. The differentiator today is how quickly organizations are moving to the cloud.”
To understand more about the business value obtained from the adoption of cloud services, research conducted by GLG, surveyed 100 business and technology leaders in financial services companies that utilized Amazon Web Services (AWS). This panel indicated that their organizations saw improvements in key metrics stemming from their adoption of AWS technologies in core areas of their business, including customer experience, risk management, application and transaction processing, and product innovation.